At BLOVIA, we carefully pack every order to make sure your skincare reaches you safely and in excellent condition.

Order Processing

Orders are typically processed within 1–2 business days after your order has been successfully placed.

Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been shipped, you will receive shipping and tracking information where available.

Delivery Time

Estimated delivery time is 3–7 business days after your order has been shipped.

Delivery times may vary depending on your location and courier service.

Delays may occur due to weather conditions, public holidays, courier delays, or other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your order.

BLOVIA may occasionally offer free shipping or promotional shipping offers.

Order Tracking

Once your order has been shipped, you may receive a tracking link or tracking number through your registered email or contact details.

You can use the tracking information to check the status of your delivery.

Incorrect Delivery Information

Please make sure that your name, phone number, email address, and shipping address are correct when placing your order.

BLOVIA is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping details, please contact us as soon as possible after placing your order.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact us with your order number so we can help you check the status of your shipment.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide your order number along with photographs of the package and product.

We will review the issue and assist you accordingly.

Contact Us

If you have any questions about shipping or your order, please contact BLOVIA through our Contact Us page.

Simple skincare. Thoughtful care. Everyday confidence.

— BLOVIA